How to Choose the Most Convenient POS Solution For My Business

How to Choose the Most Convenient POS Solution For My Business

By Amy Nutt

Choosing a POS, or point of sale, system seems as though it would be quite easy. After all, you simply need a system that can scan items, calculate totals, and print receipts. In a nutshell, that is what you need your POS system to do. However, there is a lot more that goes into one of these systems than just the functions, so choosing one may not be as easy as you might think.

Start with the Software

The software you are going to use to run your POS is the first step towards choosing the right equipment. You need to make sure that the POS hardware - the scanners, computers, and printers - is compatible with the software you have chosen. To save yourself the hassle of trying to find a compatible option, consider buying your software and hardware together as a package. This usually costs less as well.

As you are looking at software, find out what will happen if software upgrades are needed. Many packages offer free software upgrades. Find out how you will have to implement software upgrades, and make sure you are comfortable with the process.

Think About Your Needs

The POS needs of a grocery store are going to be different than the POS needs of a camera store. Sit down and make a list of all of the features you need in your POS system. You may want to consider the items that you would like to have, but could wait to have, if your budget is tight. This will help you choose a system that will be as convenient as possible for your business.

Look at Customer Service

The actual equipment is not the only thing you are buying when you buy a POS system. What happens if your POS system is not working? You either lose sales or have to rely on your cashiers to add and total your sales properly. Make sure that the customer service and help options that come with your POS system are going to be there when you need them. Readily available technical support is essential when you are looking into POS systems.

Focus on Ease of Use

Make sure that your POS system is easy for your cashiers and workers to use. Touch-screens, for instance, make it easy to correct mistakes or make changes to an order. Systems with complicated codes that have to be entered in order to make changes are going to be a hassle to use. Having an easy to use system is especially important if you have multiple workers who are going to be using your POS system.

Don't Focus on Price

You want to choose an efficient, flexible program that you can use for many years. It is going to cost money, so do not focus too strongly on price. While you need to stay within your budget parameters, make sure that you plan to spend a decent amount on your POS system. What you really need to focus on is making sure that the program has all of the features that your business needs and can add the options you may want someday.

Ensure Changes Can be Made

You know what your business needs today, but in a month or a year your needs may be different. Make sure the program is flexible enough to allow you to make changes without a lot of hassle. For instance, if you add a product line or make a major price change, make sure that you can make these changes easily.

Your end goal is to find a POS system that is easy to use, convention to change when needed, and complemented by quality support, all while meeting the needs of your business. Look in depth at your options, see sample reports, and try out the software if possible. You will be able to find a convenient option for your business with a little bit of research and work.

North America's leading offline and online payment processor for debit and credit card processing offering merchant account services, Point of Sale (POS) equipment, machines and solutions.

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