Support Options



Technical Support

If you want to add new content or features to your existing services, or you've discovered a problem,  you've come to the right place. Use the links below to tell us about it.
Submit a new support ticket or see the status of an existing one here.
Submit a new support ticket via email .
Call toll free 1-866-580-3617

Pre-sales Support

If you are shopping for solutions, we want to hear your questions.  Please drop us a line and let us know how we can serve you.
Submit a new support ticket or see the status of an existing one here.
Submit a new support ticket via email
Call toll free 1-866-580-3617

Billing Support 

To view your statement and invoices, or to make an online payment go to https://proepic.freshbooks.com/
Submit a new support ticket or see the status of an existing one here.
Submit a new support ticket via email
Call toll free 1-866-580-3617

Pro Epic Hosting

Access your account at https://hosting.pro-epic.com
See more help and support options here.
Call 480-624-2500

Pro Epic Managed Services

Access your account at https://managed.pro-epic.com
Submit a new support ticket or see the status of an existing one here.
Submit a new support ticket via email
Call toll free 1-866-580-3617

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Testimonials

The folks at Pro Epic sat down with me, and listened, while I described my business; really caring about what would be the best for me. They are not just out there selling their business, but offering advise on how to bring the public to a better awareness of how I can serve them. Pro Epic is very professional, and at the same time helped me feel at ease answering all of my questions. I truly recommend their services to help you increase your business.
Teresa Gilbert, Owner, Less Stress Massage, Weatherford, Texas
Pro Epic delivered a beautiful website, on time, that functions and looks just the way we wanted it to. Their personal training on how to use our website was outstanding and communication was excellent throughout the whole process. I highly recommend their services! Top qualities: Expert, Good Value, Creative
Kira Connally, Owner, Spectacles West, Weatherford, Texas
Thank you for your hard work. Mostly I notice that you really are sincere about giving your customers a Website that reflects their vision AND that your communication and efficiency is terrific. In this day and age it is unusual to find. I've enjoyed the process.
Linda Kessler, Owner, Barefeet Yoga, Mineral Wells, Texas
I want to let y’all know that we are very pleased with the website. I do appreciate the communication, training and service that was offered. Thank you very much!
Keith Harless, Manager of Engineering/Sales, Antelope Oil Tool & Mfg. Co.
I'm a VERY picky business owner who values communication and professional thoroughness in the companies I deal with. Pro-Epic wins hands down. If you want a website, I highly recommend this company.
Heather Wright, Owner, Wright Chiropractic Health Center, Weatherford, Texas
We have had so much positive response regarding our new web site! It has generated new business for us and the blogs that we are adding are driving people in that direction too. Pro Epic has done everything they said they would do, on time, on budget and the follow up afterwards has been wonderful. I have referred Pro Epic to many other clients, including the Weatherford Chamber of Commerce and everyone has been pleased.
Paul Paschall, Owner, Paschall Insurance Group, Weatherford, Texas
Pro Epic's professionalism, service, and creative abilities are unequaled in my experience. Their ability to produce materials (website & brochure) presenting our company in a manner which, so accurately reflects the character of our brand is amazing. We appreciate their high standards and desire for excellence! We couldn’t be more pleased! Texas Saddlery has found a home with Pro Epic!
Rory Boren, Co-Founder, VP, CFO, Texas Saddlery
Pro Epic is awesome at what they do. Give them a chance to help you grow your business.
Constance Frantz, Wright Chiropractic Health Center, Weatherford, Texas
Pro Epic Technology Solutions

190 N. Rambling Fork St.
Weatherford, TX 76087
Toll Free 1 (866) 580-3617