Save time and gain peace of mind with Pro Epic Managed Services. We'll manage your domains, email, hosting accounts, SSL certificates and more for a flat, fixed rate.

We'll work with you to decide what services you need to achieve your goals. All you have to do is answer a few simple questions. Once you've approved the plan, we'll take care of everything. We'll provision, configure, test and maintain your Internet services for you while you take care of business or take some time for yourself

Exclusive Value-added Services

• 24/7 Website Monitoring - Check each website every hour and report any anomalies. Each website is checked using multiple methods that are designed to change over time.
• Daily file and database backups with thirty day retention - All files in the hosting account are backed up every night. Many of our websites store their content in a database, so we also back up the databases each night and keep the backup files for thirty days.
• Software Updates - The latest software patches improve performance and make websites more resistant to intrusion attempts.
• Security Updates - Active security and file scanning software will be installed on each hosting account to help guard against malicious software and hacking attempts.
• Data Recovery - If your website security is compromised, the security holes will be closed and the website will be restored to its original condition.
• Analytics and Reporting - Several analytics and reporting options are available to you on-line or via email. Some of the information available include the number of daily visitors, page views, referring websites, keywords searched, entry pages and exit pages.

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Standard Services

Domains and DNS

• New domain setup
• Domain transfers
• Parked pages
• Redirect domains
• Create subdomains
• Redirect subdomains
• Certified domains
• Deluxe registration
• Protected registration
• Business registration
• Private registration
• Domain appraisals
• Assigned name servers
• MX records
• Cname records
• SPF records

Hosting

• Manage all server side services
• Creation of new hosting accounts
• Hosting account security
• Domains assigned to the hosting account
• Subdomains assigned to the hosting account
• Databases associated with the hosting account
• Dedicated IP address
• FTP Users
• SSL Certificates
• FrontPage extensions
• Executable extensions, Python, Perl, Ruby, PHP4, PHP5, and custom extensions
• Error Logs
• Password Vault
• Site redirects
• Cron jobs
• HTML and XML sitemaps
• Google webmaster tools
• Maintain and update Value Application software
• PHP configuration
• .htaccess Files for directory access
• Mod-rewrite for URL redirection and Search Engine Friendly URL

Email

• Manage all server side services
• Creation of new email accounts
• Creation of new email users
• Password updates
• Email forwarding
• Automatic CCs
• Automated replies
• SMTP relays
• SMTP configuration
• POP3 configuration
• IMAP configuration

Calendar

• Create new calendar accounts
• Create and maintain calendar users
• Create and maintain calendar groups
• Create and maintain calendar resources
• Import calendars
• Export calendars

Contact us today to see how Pro Epic can take the stress out of your web services. Fill out our request form to get started or call toll free 866.580.3617.

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